Need a hand?
Most questions are answered below. If not, we're one email or WhatsApp away.
Frequently asked
I forgot my password — what do I do?
From the login page, click "Forgot your password?" and follow the reset link emailed to you.
Can I change a QR after I've printed it?
Yes — the QR points at a stable URL on Scanova. You can change every detail of the page it lands on without ever reprinting.
How does billing work in Morocco?
Pricing is in MAD and accepted via bank transfer (RIB + IBAN). We activate your plan manually within 24 hours of receiving the receipt on WhatsApp.
Where do negative reviews go?
Unhappy ratings stay private — only you see them, with an instant email alert. Happy ratings get routed to Google.
Can I use my own domain?
Custom domains are part of the Business plan. Email support and we'll help you connect yours.